Utility Billing and Collections

As an element of the Finance Department, utility billing and collection is administered through the City’s integrated utility billing and customer information system that includes monthly meter reading, billing and collection, and customer service support for residential and commercial customers of water service, sewer service and garbage pick-up.

Customers may sign up for new service, obtain account information, or have their services discontinued.

Department Contacts

Tammy Bruce
Utility Billing Representative
Sabra Stevens
Customer Service Representative

Documents

Utility Rates Brochure 2019
PDF
View
Utility Rates Brochure 2018
PDF
View
Service Application – Residential
PDF
View
Service Application – Commercial
PDF
View
Request for Utility Billing Automatic Bank Draft
PDF
View
Request for Water Leak Adjustment
PDF
View

Frequently Asked Questions

Is there a charge for recycling?

All households will be charged a recycling collection fee of $4.50 per month. Single-family residential units will pay a mandatory minimum garbage and recycling collection fee of $31.12 per month. All other residential units will also pay a minimum garbage and recycling collection fee of $31.12 per month unless served… Read Full Answer

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