Americans with Disabilities Act (ADA) Compliance

Website Accessibility Statement

We have taken steps to ensure that our website is accessible and compliant with standards outlined by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C), the main international standards organization for the Internet. (WCAG 2.0 AA)

If you have found an inaccessible area on the site, please be sure to specify the web page and provide us with any other information you may think will help us locate the area.

Mary Csukas, City ADA Coordinator
465 Riley Road
Dahlonega, Georgia 30533

Need Help?

We welcome your questions about this accessibility statement and comments on how to improve our website’s accessibility. If you have specific questions or concerns about the accessibility of this site or need assistance in using this site, please contact:

City of Dahlonega
ATTN: Mary Csukas, City ADA Coordinator
465 Riley Road
Dahlonega, Georgia 30533

City of Dahlonega ADA Transition Plan

The City of Dahlonega must comply with Title II of ADA which pertains to the programs, activities, and services provided by public entities, as it specifically applies to public service agencies. Title II of ADA states that “no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of a public entity, or be subjected to discrimination by any such entity.” (42 USC Sec. 12132; 28 CFR Sec. 35.130)

Grievance Procedure

This grievance procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (ADA). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of service, activities, programs, or benefits by the City of Dahlonega Mayor and Council. The City of Dahlonega Personnel Policies and Procedures govern employment related complaints of disability discrimination. The application form is included. Grievances should be filed with the ADA Coordinator at:

City of Dahlonega
465 Riley Road Dahlonega, Georgia 30533

The Grievance Procedure consists of the following:

  1. A complaint should be filed in writing (but can be submitted in alternate format due to the needs on an individual’s disability), containing the name and address of the person filing it, and briefly describing the alleged violation of the regulations or discriminatory act.
  2. A complaint should be filed within 30 calendar days after the complainant becomes aware of the alleged violation. Processing of allegations of discrimination, which occurred before this grievance procedure was in place, will be considered on a case-by-case basis.
  3. An investigation, as may be appropriate, will follow filing of the complaint and will be conducted by the City’s ADA Coordinator. These rules contemplate informal, but thorough investigations, affording all interested parties and their representative, if any, an opportunity to submit evidence relevant to a complaint.
  4. The City’s ADA Coordinator will provide for review for the City Attorney, a written determination, as to the validity of the complaint and a description of the resolution, if any, and a copy will be forwarded to the City Manager, along with the original complaint, no later than thirty (30) days after its filing.
  5. The City’s ADA Coordinator will maintain files and records relating to all ADA grievances/ complaints filed.
  6. The right of a person to a prompt and equitable resolution of the complaint filed hereunder will not be impaired by the person’s pursuit of other remedies such as the filing of an ADA complaint with the responsible federal department or agency (i.e., U.S. Department of Justice). Use of this grievance procedure is not a prerequisite to the pursuit of other remedies.
  7. These rules will be construed to protect the substantive rights of the interested person, to meet appropriate due process standards, and to assure that the City of Dahlonega complies with the ADA and implementing regulations.


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December 2023 ADA Transition Plan with E1 and E2 Dahlonega