Residential Water & Sewer Services
New Service
Parties interested in new service must complete a Water Service Application and submit account establishment fee and deposit at City Hall between 8 AM – 4:45 PM, Monday through Friday. For same day water turn on, please submit your application and payment by 12:00 PM the day services are needed.
New Service Fees
New Service Account Fee – $25.00
Deposit – A deposit, in advance, is required for all premises occupied by someone other than the owner. Deposit refunds will be mailed after the final bill is deducted from the deposit completely processed. A deposit is required on all mobile homes.
Residential – $250.00
To Discontinue Service
When you are discontinuing service or making a change, please submit your request in writing including account number, name, and address. Customer must also provide a forwarding address for final billing information and deposit refund.
Senior Citizens
Upon proper application, a discount of $15.00 monthly will be applied to the minimum water bill in which the head of the household is 65 years of age or older. Applicant must also verify through their latest tax return that total household income is less than $20,650 annually.
Emergency Reporting
For after hour emergencies please contact 706-864-3333 to report the issue and City Staff will be dispatched.
Documents
(Scroll within the documents section to view more documents)
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[title] => CCR 2021 Final
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Utility Rates Brochure 2023
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[title] => Paperless Billing Enrollment Form
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[url] => https://dahlonega.gov/wp-content/uploads/2020/09/Paperless-Billing-Enrollment-Form.pdf
[link] => https://dahlonega.gov/document/paperless-billing-enrollment-form/paperless-billing-enrollment-form/
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Paperless Billing Enrollment Form
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[id] => 9336
[title] => Termination of Service Form
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[url] => https://dahlonega.gov/wp-content/uploads/2020/09/Termination-of-Service-Form-Fillable-1.pdf
[link] => https://dahlonega.gov/document/termination-of-service-form/termination-of-service-form-fillable-2/
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Termination of Service Form
PDF
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[ID] => 11447
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[title] => Service Application - Landlord 2021
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[url] => https://dahlonega.gov/wp-content/uploads/2019/11/Service-Application-Landlord-2021.pdf
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Service Application - Landlord 2021
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[title] => Utility Account Adjustment Form
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[link] => https://dahlonega.gov/document/request-for-water-leak-adjustment/utility-account-adjustment-form/
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Utility Account Adjustment Form
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Service-Application-Residential
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Utility Rates Brochure 2023
PDF